Premium Membership
Unlock the ultimate VIP shopping experience at Highrock Vapes with a Highrock Premium Membership. Enjoy instant, automatic savings and exclusive perks every time you shop.
What’s Included:
- Automatic Discounts: Member pricing is applied automatically to your cart at checkout.
- Priority Support: Get bumped to the front of the queue for customer service and order handling.
- Early Access: Be the first to shop new vape drops, limited flavors, and exclusive restocks.
Note: Your membership activates instantly on your account upon purchase. Simply stay logged in when checking out!
Shipping & Delivery
- Fast Dispatch: Orders are processed within 24 hours (Mon-Fri).
- Republic of Ireland: 1–2 Working Days (via An Post/DPD). FREE shipping on orders over €99.99!
- Northern Ireland: 2–3 Working Days.
- Dublin Same-Day Delivery: Order before 2:00 PM (Mon-Fri) to get your order delivered to your door by 9:00 PM the same day.
Returns & Refunds
- 14-Day Returns: We accept returns on unused, unopened products in their original packaging within 14 days of delivery (a €5 restocking fee applies).
- Opened Products: For hygiene and safety reasons, opened vapes and accessories are strictly non-refundable unless confirmed faulty.
- Damaged/Faulty Items: Please inspect your order upon arrival. Any defects or damages must be reported to us within 48 hours of delivery.
Important: Please double-check your delivery address before placing your order. We are not responsible for orders that are undelivered due to an incorrect address or missed/failed delivery by An Post, DPD, or our Dublin delivery team. Refunds and cancellations will not be provided in these circumstances.
(Note: Sale items, mystery boxes, and gift cards are final sale and cannot be returned).
For complete details, please read our full Shipping Policy and Returns Policy.
